The Opportunity 

Based at our head office in Ringwood, this dynamic Marketing Specialist role reports to the Head of Marketing and focuses on enhancing the end-to-end customer experience for our stakeholders including job seekers, apprentices, employers, industry associations and government.

As a hands-on marketing generalist, you’ll translate strategy into action, delivering compliant, customer-focused marketing across touchpoints including digital, print, events, and communications.

You’ll work closely with multiple divisions – including our Recruitment and Managed Services (RMS), Workforce Australia (WFA) and Apprenticeship Connect Provider (ACP) teams – as well as shared services teams and external partners and agencies.

Key Responsibilities:

• Lead the enhancement of the customer experience for stakeholders through customer journey and touchpoint mapping, managing internal stakeholders and external suppliers.
• Assist the Head of Marketing in developing annual marketing programs, including campaigns and tactical initiatives.
• Partner with senior stakeholders and internal teams to execute divisional marketing programs and activities.
• Oversee implementation of communications touchpoints, including website content, e-newsletters, photography, videography, and printed collateral.
• Collaborate with internal creative teams, agency partners, and compliance to produce high-quality, on-brand content.
• Ensure consistent and customer-focused marketing aligned to MEGT’s goals and values.
• Contribute to monthly budgeting, reporting and process improvements.

About you 

• 5+ years’ experience in a marketing role, preferably in a B2B environment
• Tertiary qualification in marketing highly desirable
• A customer-centric mindset with a passion for improving customer engagement and experience
• Proven project management skills, with an analytical and operational mindset
• Strong written and verbal communication skills, with excellent stakeholder engagement
• Experience working across multiple marketing touchpoints (e.g. website, social media, events, collateral, signage, merchandise)
• Proven ability to brief and manage creative development with internal teams and external agencies
• Experience in the education or employment sector is highly regarded

Find your ME at MEGT

At MEGT, we are a proud Australian not-for-profit that’s helped over one million people kickstart amazing careers since 1982! 

We’re proud to be certified Great Place to Work – and we live it every day. We support work-life balance and offer great benefits to help you thrive:

• Hybrid & flexible working options (CERTAIN ROLES ONLY - remove if required)
• Fully maintained company car (CERTAIN ROLES ONLY - remove if required)
• 14 weeks paid parental leave after 6 months
• $500 My Benefits voucher referral bonus
• 3 paid Christmas close-down days 
• Buy or cash out extra annual leave + 17.5% leave loading
• Pro-rata long service leave after 7 years 
• Salary packaging available (non-PBI) 
• Professional development & study support 
• Travel, retail, entertainment and health insurance discounts  
• Employee Assistance Program (includes Nurse on Call) 

The MEGT Commitment 

At MEGT, people are at the heart of everything we do. Our values—United, Savvy, Trailblazers, and Thrive—guide our culture and the way we work. 

We are an Equal Opportunity Employer and Child Safe Organisation, committed to a safe, inclusive, and diverse workplace. We welcome applicants of all backgrounds, including women, First Nations People, veterans, individuals with disability, and people from minority groups. Learn more about our commitment here.