We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Central Operations keeps our business moving. Our team supports, coaches, and empowers our retail teams across the country. We help them be at their best, so they can deliver the best experiences for our team members and customers every day.

About the role

We have an exciting ongoing opportunity to join our Forecasting team and report into our Systems Operations Lead. In this role your primary focus will be Drive continuous improvement through analysis of sales forecast opportunities and trends, resolving issues and targeting interventions to deliver improved forecast effectiveness and accuracy, optimise efficiency, and influence commercial decision making to drive improved customer outcomes.

You day to day will involve:

• Support the planning, implementation and improvement of product and category initiatives
• Proactively identify expected fluctuations in demand because of constraints and/or other forecast adjustments or customer behaviour and revise for short notice price or promotional changes, unexpected events etc
• Actively contribute to promotional, event planning, store impact and ranging activities
• Act as a trusted advisor and business partner to internal stakeholders to develop their use of forecast data to achieve commercial outcomes
• Deepen stakeholder understanding of how forecast changes can influence customer outcomes, clearly articulating the implications of choices and actions
• Use data analyses to highlight forecast accuracy opportunities and collaborate with relevant stakeholders to improve system forecast quality
• Ensure that the customer is at the heart of all decisions and that forecasting is both accurate and agile in nature

About you and your skills

Our ideal candidate brings genuine enthusiasm and desire to learn and grow into this role and have impact in the work that you do. This role will leverage your keen eye for detail and your ability to understand data.

Your skills should include:

• Prior demand planning experience in an end-to-end supply chain or retail environment
• Strong communication and presentation skills, both verbal and written
• Influencing and persuasion skills to gain the support and commitment of others
• Ability to develop stakeholder understanding and knowledge of how demand choices and actions can influence customer and commercial outcomes

What’s in it for you?

• 
  Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]

Job ID: 175709

Employment Type: Full time