At Return-It, recycling is in our DNA. As a wholly owned subsidiary of Re.Group, we are leaders in managing and facilitating operations that focus on recycling for the Container Deposit Schemes (CDS) in Australia. Convenient locations plus new technology enables a seamless recycling experience both at fully staffed depots and Express collection points.

At the heart of Re.Group is our focus on positive community impact. We collaborate with charities, private organisations, and the Government to benefit local communities.

We’re looking for an Applications Specialist to support and enhance the systems that keep our nationwide container refund network running. Based in Oakleigh, this role is hands-on and central to ensuring the performance, reliability and continuous improvement of our core operational platforms.

About the role

• Oversee and support Return-It’s operational systems across Container Deposit Scheme (CDS) VIC, ACT, QLD and WA.

• Act as the primary systems support and maintenance contact for head office and site operations.

• Triage issues, manage tickets end to end, and work closely with external vendors and developers.

• Analyse recurring issues, identify patterns and implement corrective actions.

• Maintain and improve system configurations, reporting, data integrity and operational workflows.

• Automate monitoring processes and proactively identify risks before they impact operations.

• Ensure reliability and availability of systems and networks alongside specialist providers.

• Contribute to business planning and operational improvement initiatives.

• Participate in or lead IT and operations projects.

• Act as a key point of contact for senior team members and strategic partners.

About you

• Associate degree in Computer Science or similar, with MIS knowledge.

• 5–10 years’ experience in IT systems management, administration, support or project environments.

• Experience in CDS operations or integrated retail/transactional technology environments.

• Strong experience with APIs, barcode systems, cloud platforms and data integrations.

• Excellent troubleshooting, analytical and documentation skills.

• Experience configuring cloud systems, networks, POS hardware, scanners and industrial devices.

• Customer-focused, able to work autonomously or in a decentralised team.

• Desired skills: SQL, Python, data engineering, image recognition or AI-enabled retail technologies.

Why us?

• Attractive salary package.

• Access to exclusive discounts and benefits at over 500 retailers across Australia, enhancing your lifestyle and wellbeing.

• Novated car leasing.

• Access to our Employee Assistance Program (EAP).

• Multiple career paths and advancement opportunities.

• The opportunity to work towards our vision of creating a wasteless society.

At Re.Group, we celebrate diversity, equity, and inclusion. Our commitment is to foster working environments that embrace everyone, ensuring fair and respectful treatment for all.

We actively encourage applications from Aboriginal and/or Torres Strait Islander peoples, veterans, individuals with disabilities, individuals of all gender identities, those in mature age and early careers, members of the LGBTIQA+ community, and individuals from diverse cultural backgrounds.