The Accounts Receivable Officer is responsible for the provision of a quality accounts receivable service leading to effective administration of outstanding balances owed against revenue invoices.

• Process claims raised by the stores through to the Occupational Health and Safety (OHS) team
• Process claims payments received from OHS
• Reconcile data and make necessary adjustments to customer accounts
• Update OHS claims schedule on a regular and timely basis
• Process claims payments received from Third Party Funders
• Update Third Party Funders schedule on a regular and timely basis
• Work with Clinic Leaders and Third-Party Funders to resolve aged balances
• Provide key stakeholders with regular and timely reports detailing outstanding balances (aged accounts receivable report)
• Provide insightful reports to support the monthly Board report
• Participate in the design and implementation of process and productivity improvements for the efficient and effective collection of receivables
• Ensure accurate and timely records have been completed
• Support 180 Degree training sessions with Clinic Leaders to ensure a strong understanding of standards, policies and procedures.

• Ideally a bachelor’s degree in business administration/finance
• Experience in a high-volume accounts receivable function
• Understanding of general accounting principles
• Industry experience in OHS claims desirable but not essential

• Numerical ability and strong data entry skills
• High attention to detail, with the ability to meet deadlines
• Ability to work as part of a self-managing, multi-skilled team
• Ability to communicate effectively with team members to establish common goals
• Strong planning and prioritisation skills
• Excellent verbal and written communication skills
• Sound judgment and decision-making ability
• Tact and negotiation skills when dealing with dissatisfied customers in respect of claims
• Reliable and dependable
• Professional in approach and presentation
• Flexible and adaptable

As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.