Our client, a well established accounting and advisory firm, is seeking an experienced Administrator / Client Services Coordinator to join their Melbourne office.

You will join a busy accounting team, providing administrative support to ensure day to day operations run smoothly, while working closely with accountants and senior staff in a collaborative professional services environment.

This role suits someone with 2-6 years’ experience in an administrative role within an accounting firm, who brings strong communication skills, professionalism, and a client focused approach.

Key Responsibilities

• Manage client services and practice administration tasks, including document preparation, record keeping, payment processing, and general office support

• Handle ATO correspondence and assist with lodgements, including updating client details, managing payment plans, and preparing GIC remission requests and related changes

• Support IAS/BAS lodgements and broader taxation compliance obligations, ensuring accuracy and timely submission

• Support ASIC compliance requirements, including preparation and maintenance of company lodgements, statutory records, and client registers

• Coordinate client communications and front office operations, including meeting and greeting clients, answering calls, and managing enquiries

• Maintain and update client databases, compliance documentation, scheduling, and workflow tracking to support efficient client service delivery

About you

• Previous experience in a Receptionist, Administrator, or Client Services role within professional services, ideally in an accounting environment.

• Experience with Xero, FYI Docs, Fusedocs, Fusign, ATOmate, XPM is highly regarded

• Immaculate presentation and professional communication style

• Strong client service focus

• Excellent organisational and time management skills

• Ability to prioritise and work under pressure

• Strong Microsoft Office skills (Word, PowerPoint, Excel, Outlook)

• Exceptional interpersonal skills and ability to liaise with a wide range of stakeholders

• Proactive, reliable and punctual

• Willingness to learn and take initiative

Whats on offer

• Opportunity to join a reputable accounting firm

• Supportive and professional team environment

• Long term career development opportunities

• Varied and engaging front of house role

Full time role | Supportive team | Professional services environment

If you’re looking for your next step in admin within a collaborative, well regarded accounting firm - I'd love to hear from you, I'm working on a range of administration roles across Australia.

Apply now or reach out directly for a confidential chat.

********@rezonaterecruitment.com

0434 543 ***

If this isn't the role for you?

Please reach out if you are looking for a business support role within the Accounting industry across Australia. We work across Melbourne, Sydney, Adelaide, Perth, and Brisbane.

I am also currently working on a range of roles including:

• Receptionist

• Team Leader

• Administrator

• Client Services Coordinator

• Office Manager

• Practice Manager

• Personal Assistant

• Executive Assistant