Payroll Officer Permanent Full-Time | Melbourne CBD | $70,000 base + superannuation Australian Venue Co is seeking a detail-oriented and customer-focused Payroll Officer to join our Melbourne-based payroll team. In this role, you will support the accurate, timely and compliant processing of payroll and employee data across a large, fast-paced workforce. You will work closely with team members, managers and the broader People & Culture team to resolve payroll matters and ensure our employees are paid correctly and on time. This is a permanent full-time opportunity suited to someone who enjoys working in a collaborative team, takes pride in accuracy and can confidently manage competing deadlines. Key Responsibilities Process end-to-end payroll activities for a large workforce, ensuring accuracy, compliance and deadlines are metMaintain employee payroll data, including new starters, employment changes, terminations and leaveComplete pre- and post-payroll checks and investigate discrepanciesRespond to payroll queries from team members and managers, providing clear and timely supportAssist with payroll reconciliations, reporting and month-end activitiesIdentify errors, recurring issues and opportunities to improve payroll processesWork collaboratively with Payroll, People & Culture and operational teamsMaintain a high level of confidentiality when handling employee information About You You are highly organised, detail-driven and comfortable working in a high-volume environment. You take ownership of your work, communicate clearly and understand the importance of balancing accuracy, deadlines and customer service. Skills and Attributes Exceptional attention to detail and commitment to accuracyStrong customer service mindsetClear written and verbal communication skillsAbility to manage competing priorities and meet deadlinesStrong organisational and problem-solving skillsReliable, trustworthy and team-orientedComfortable investigating issues and following them through to resolution Experience and Systems At least two years' experience in a payroll or similar role, preferably within a high-volume environmentWorking knowledge of Australian payroll requirementsIntermediate Microsoft Office skills, particularly Excel and OutlookExperience using Workday, Micropay or a similar payroll systemExperience with Humanforce or another time and attendance system is desirableHospitality, retail or another large, operational workforce environment is highly regarded Why Join Australian Venue Co? Permanent full-time opportunity$70,000 base salary plus superannuationJoin a supportive and collaborative payroll teamWork within a large and diverse Australian organisationGain exposure to high-volume payroll and contemporary payroll systemsOpportunities to develop your payroll knowledge and careerCentral Melbourne locationIf you are a motivated Payroll Officer looking for a permanent opportunity within a fast-paced and supportive team, we would love to hear from you. Desired Skills and Experience End-to-End Payroll Payroll Tax Leave Management HRIS Systems Microsoft Excel Reporting & Analytics Process Improvement Accounts Payable Financial Administration Stakeholder Management Workday micropay Humanforce