We are seeking a motivated and detail-oriented Service Administration Officer to join our growing team within the Fire Industry.

This is a key administrative role focused primarily on billing, invoicing, and service administration, while supporting the wider Service Team to ensure smooth daily operations.

To be successful in this role, you will be self-motivated, possess a strong work ethic, and demonstrate excellent verbal and written communication skills. You will thrive in a fast-paced environment and maintain a high level of accuracy and attention to detail.

The Service Support Officer responsibilities include, but are not limited to:

• Generate and process monthly maintenance invoicing in an accurate and timely manner.

• Efficiently oversee and manage shared inboxes

• Provide general administrative support to the team to keep day-to-day activities on track.

• Raising of new service reactive jobs

• Liaise with clients and contractors for all reactive maintenance

• Stock ordering & stock allocation

• Experience with Xero and/or Uptick is preferred but not essential

Working from home arrangement upon completion of probation.