Administration Officer

Are you looking for a rewarding career that allows you to combine your professional skills and passion for delivering excellent customer service?

Our Outpatient Administration/Scheduling Team are looking for an enthusiastic and motivated individual to support the Outpatient Services Day Rehab Hub at The Victorian Rehabilitation Centre.

• Work alongside passionate, collaborative professionals
• Inclusive, values-led workplace
• Deliver outstanding patient care within a dedicated team

About us:
As one of the largest private rehabilitation facilities in Australia, The Victorian Rehabilitation Centre has a reputation for high quality and patient-focused care, across a range of rehabilitation specialties. The centre offers a friendly and supportive staff environment, with our established multi-disciplinary team servicing both inpatient and outpatient rehabilitation programs.

Key responsibilities:

· scheduling outpatient appointments by following a meticulous checklist to ensure accuracy

· manage a busy reception desk where required

· answer and direct calls and prepare admission paperwork

· follow up on requests and make reminder calls for visits

· maintain accurate and effective record management systems including preparation of medical records

· Manage the collection of excesses/co payments

· Coordinate with staff from other departments

· Complete other clerical tasks such as data entry

· Open to cross training in all areas of the Day Rehab Hub, inclusive of Pain Management Program and Rehab at Home scheduling

Essential Criteria:

• Excellent interpersonal and communication skills
  
• Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
  
• Strong attention to detail
  
• Experience in MS Office (Outlook, Word, and Excel)
  
• Works well independently and within a team
  
• Flexible to work a variety of shifts
  

Desirable:

• WebPas Hospital system experience (Desired)
  

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

You'll also benefit from:

• Flexibility to work across one or multiple hospitals across our network.
  
• Discounted health insurance (non-casuals only)
  
• Continuous professional development, education & support provided to encourage growth
  

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient's lives.

Applications close: 3rd July 2026

To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to (Insert contact details)

For further enquiries: Jennifer Pena, Outpatients Admin Team Leader. Email: *************@healthscope.com.au, Ph: 03 9566 2***

To Apply: Please click on the 'Apply' button below to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.

If you are successful, you will receive a salary based on your years of relevant nursing experience against the current nursing Enterprise Agreement the "Healthscope - VIC / NON-clinical Agreement - General classification starting from $26.39 - $37.39 per hour.

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.

Healthscope has been made aware of recruitment scams involving individuals falsely claiming to represent Healthscope. Please note that Healthscope will never request payment from candidates.
Any request for payment is fraudulent.
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