Beraldo Coffee is a family owned and operated coffee roaster with over 30 years’ experience in the industry. We offer a range of wholesale services to cafes, restaurants, and other businesses across Australia, and we aim to maintain long-term and positive relationships with our customers. 

About the Role:

We are looking for an energetic and organised individual seeking to challenge themselves in a small, fast-paced office environment on a full-time basis. This position is perfect for an entry-level candidate seeking to boost their knowledge, or a professional looking to further expand their administrative skills.

We require a customer service all-rounder with an inquisitive and adaptable approach. You will need to demonstrate a high level of customer service and professionalism with the ability to multitask and work well under pressure.

General Responsibilities:

• Managing incoming calls and emails

• Generate sales orders and invoices 

• Assist with client invoices, follow ups, and general service related enquiries 

• Raise and manage job quotes

• Assist Coordinator with managing all bookings

• Support Service Technicians with administrative tasks

• Consistently update systems through general data entry and record keeping

• Scanning and filing documents

• Provide assistance to other administrative staff where required

Requirements:

• Excellent customer service skills

• Excellent written and verbal communication skills

• Excellent problem-solving skills

• Excellent organisation and computer skills

• Flexibility/ability to work independently and as part of a team

• Willingness to learn and grow within the role

• Previous experience with Microsoft Office

• Experience with MYOB Exo (preferred but not essential)

• Valid driver’s license (preferred but not essential)

If you're passionate about providing outstanding customer service and want to build a career in the Administrative and Service industry, we'd love to hear from you.

Immediate start is available with full training provided on site. Must have Australian work rights to apply for this position.