This Part-Time role will be based onsite in Kew with 5 weeks Annual Leave.

Candidate must have availability for some 6.30am starts

• Part-Time opportunity (3 days per week)

• Exceptional and unique opportunity to be part of the Patient Services Team in our newly built hospital delivering a unique model of healthcare 

• As part of the Patient Services Team, you will make an impact by providing day to day outstanding customer-focused services to internal and external customers supporting our model of excellent patient focused care. 

About Adeney Private Hospital Kew

Adeney Private Hospital is an exciting new way of thinking about health care.

The hospital is majority owned by the doctors, providing, high quality, affordable healthcare.  It is the first hospital in Australia that aims not to charge insured patients any out-of-pocket expenses, across all specialties.

Our key specialties are Orthopaedics, ENT, General, Plastics, General Surgery, Urology, Endoscopy & Day Chemotherapy. There are four operating rooms, an endoscopy suite and 12 Day Oncology chairs. 

Job Description

As part of the Patient Services Team, you will bring your enthusiasm and can-do attitude.

We are looking for a Part Time Patient Services Team member to work across a range of varied roles throughout their day including:

• processing patient admissions

• switchboard & reception and welcoming of patients

• health-fund eligibility checks and patient fee estimates

• assisting patients with pre-admission online registration forms

• providing assistance with theatre bookings

• preparation of patient medical records

We are looking for people with:

• Appropriate experience in a similar Patient Services or Theatre Bookings role in a healthcare setting (desirable)

• Experience with Patient Management Systems and patient admissions (desirable)

• Knowledge of medical terminology

• An understanding of private health fund billing (desirable) 

• Ability to perform Reception / Switchboard skills

• Ability to scan medical records into digital system and perform quality document checks

• Competent with MS Office applications and understanding of the principles of Hospital Management Systems

• Willingness to learn and contribute to the team

Personal competencies required

• Enthusiasm and motivation

• Professional presentation

• Well-developed interpersonal/communication (both written & verbal) skills and excellent customer service skills

• Proven organisational skills and the ability to prioritise and multi-task

• A high degree of accuracy and attention to detail

• Ability to work in a fast-paced environment and maintain a harmonious environment

• Ability to be sensitive to patients’ needs whilst maintaining confidentiality and professionalism

Employee Benefits:

5 weeks annual leave per annum (2-week Christmas closure)

Kew location

Discounted Private Health Insurance

Free offsite parking

Staff discounted rates for care in our hospital

Employee Assistance Program

We are committed to equal employment opportunity, the principles of cultural diversity and are a smoke free work environment.

Organisational Requirements:
Police Check and Working with Children checks will be conducted and will form part of the selection criteria for this role.

Adeney Private has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to maintain mandatory immunisations/vaccinations (including COVID-19 and flu vaccinations).

Adeney Private generally requires its staff to be vaccinated against COVID-19 and Influenza as per government mandates. Please contact us if you would like to know more.

HAVE A QUESTION AND WANT TO KNOW MORE:
If you would like to discuss this opportunity, please contact Cathy Devlin (*******@adeneyprivate.com.au) or Maddie Francis (********@adeneyprivate.com.au) for a confidential discussion.

CLOSING DATE: 10th July 2026
*Please note this job advertisement will close at Midnight the day before the closing date listed.

To Apply: All applications must be lodged online. Please click the Apply button to lodge an application (applications should include cover letter, CV and 2 current work-related referees).

If you are successful in the role, you will receive a salary as per EBA (Administration Officer) detailed on our website. 

Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current (12 months or less) National Police check and a Working with Children's Check, prior to appointment and persons in patient contact roles will be required to provide proof of vaccinations and/or immunity to specified infectious diseases prior to commencement.