About the role
Moretto Group is looking for a friendly, motivated Administration Assistant to join our team in Carrum Downs, Victoria.

You will start on a casual basis for a 3-month probation period to ensure we are the perfect fit for each other. Upon successful completion, you will automatically transition into a secure, part-time position.

As part of our team, you’ll play an important role in keeping our claims process running smoothly. You’ll support day-to-day claims tasks, help keep things organised, and work closely with both clients and team members to make sure everything is handled efficiently and professionally.

This role is perfect for someone who enjoys a fast-paced environment, is comfortable juggling multiple tasks, and takes pride in delivering great service. If you’re proactive, detail-oriented, and enjoy being part of a supportive team, you’ll fit right in.

Key Responsibilities

• Schedule and coordinate jobs.

• Process reports accurately and in a timely manner.

• Perform data entry and maintain accurate records.

• Handle inbound and outbound phone calls professionally.

• Provide after-hours support when required.

Requirements

• Efficient and accurate typing skills.

• Ability to work effectively using dual-monitor systems.

• Strong customer service and relationship-building skills.

• Confident and professional telephone manner.

• Excellent communication and organizational skills.

• Ability to multitask and manage competing priorities.

• High attention to detail and accuracy.