At ZircoDATA, we help organisations manage, protect and transform their information. From records management and digitisation to secure data services, we don’t just deliver services, we deliver confidence. We’re now looking for an Account Manager to take ownership of a portfolio of enterprise customers and ensure every promise we make is delivered brilliantly.

If you love being the trusted advisor, thrive on accountability, and get a kick out of seeing customers succeed, this role is for you.

What You’ll Own

You’ll have end-to-end ownership of key accounts, from service delivery to growth:

• Be the primary point of contact and trusted partner for a defined portfolio of enterprise customers

• Ensure services and projects are delivered on time, on budget, and to contract

• Coordinate cross-functional teams across Operations, IT, Finance, Compliance and Customer Care

• Proactively manage issues, risks and escalations before customers feel them

• Drive renewals, retention, upsell and cross-sell opportunities across the ZircoDATA portfolio

• Translate customer needs into practical, compliant, high-quality solutions

• Maintain accurate CRM records and performance reporting

• Represent ZircoDATA with professionalism at customer meetings, site visits and industry events

Why You’ll Love Working With Us

• Position is based in Bentleigh, Melbourne

• A collaborative team that celebrates wins, works together and embraces innovation

• Work with passionate experts across sales, operations and technology

• Be part of a business that’s growing, evolving and investing in capability

• Opportunity to grow your career as we grow our customers

What You Bring

• 5+ years’ experience managing large B2B or enterprise accounts

• Proven success in account delivery, account management or solution sales

• Confidence influencing senior stakeholders and navigating complex organisations

• Strong commercial instincts and experience managing contracts and renewals

• A customer-first mindset with a natural ability to build trust

• Experience in records management, information governance or digitisation (highly regarded)

Ready to deliver excellence and build lasting customer partnerships? Apply now or reach out for a confidential conversation.

For a copy of the full position description or to apply for the position, please email **@zircodata.com.au

Please Note:
A National Criminal Record Check will be conducted on the successful applicant and must return a result that is satisfactory to ZircoDATA.