Sales & Customer Support Specialist

Dandenong South, Melbourne

Office-Based with Hybrid & Flexible Working Options

This is a newly created role with significant scope for advancement, designed for a driven, technically minded sales professional who wants structured career progression into Engineering, Projects, or External Sales.

Based in Dandenong South, you will be working directly alongside senior sales leadership. You will receive hands-on mentorship, exposure to high-value projects, and a clear, intentional development pathway into an external sales or project-focused opportunity.

If you are ambitious, commercially sharp, mechanically minded, and ready to be developed, this role offers growth, stability, mentorship, and long-term earning potential.

About the Business

You will be joining a culture-rich, people-centric global OEM specialising in valves, actuation and automation across wastewater, chemical, mining, oil & gas, sugar, industrial and power sectors.

• Proud Australian manufacturer backed by a world-class engineering team
• Market leader known for technical excellence and long-term stability
• Thriving organisation experiencing sustained growth across Australia

This is a business where strong performers build long careers. Tenure is high because development is intentional.

The Culture

This organisation prioritises:

• Clear progression into Engineering, Projects and External Sales
• A strong, happy, high-performing team dynamic
• Creating “raving fan” customers
• Rewarding internal teams who deliver
• A family-first environment with flexibility
• Professional development and structured mentoring
• Well-being as a genuine priority

No customer is treated as “just a number.”
No employee is treated as replaceable.

You will work in a successful, supportive team committed to standards, growth and commercial excellence.

The Opportunity

As a Sales & Customer Support Specialist, you will support the Victorian & New South Wales sales teams and the National client base while building the technical and commercial capability required for progression.

Your role will involve:

• High-volume inbound calls and strategic outbound calls
• Providing exceptional customer service and building rapport
• Preparing and sending technical quotations
• Closing out enquiries and following through
• Solving client problems backed by an expert engineering team
• Supporting projects and product applications
• Working alongside senior sales professionals

This role is designed as a launchpad.

Who This Will Suit

You are:

• Ambitious and career-focused
• Technically minded with mechanical aptitude
• Confident on the phone and commercially driven
• Coachable and ready to present in an interview on “How I Will Add Significant Value”

Backgrounds That Fit Well

• Internal sales / technical support in flow control or mechanical industries
• Plumbing, industrial or mechanical distribution
• OEM or project-based sales environments
• Graduate engineers with commercial & sales instinct
• Confident closers seeking structured advancement

Experience in valves, actuation, pneumatics, hydraulics or instrumentation is ideal — but hunger, attitude and curiosity are critical.

Why This Role Stands Out

• Dandenong South location within Melbourne’s key industrial hub
• Hybrid flexibility in a family-first culture
• Structured pathway into Engineering, Projects or External Sales
• Stability of a global OEM with strong local leadership
• A happy, successful team committed to excellence

You will enjoy your work.
You will be developed properly.
You will build a serious commercial career.

The Package

Salary: $100,000 – $120,000 +
Package negotiable for the right candidate
Long-term career development included

To fast-track your application, connect with me on LinkedIn: Marianne Paterson

Apply now or call for a confidential discussion:
📞 1300 025 ***
🌐 www.globaltalentstrategies.com.au

Cold callers welcome.
Tell me why this is your perfect opportunity.