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Service Co-Ordinator

Call Centre & Customer Service

Posted 07/03/2026
Closes 21/03/2026

Truganina, 3029, Melbourne, Victoria

Full time

Not specified

  • EARN $75,000 - $80,000 pa + Super | Negotiable Based On Experience

  • Join A Leading International Hoist Manufacturer Based In Truganina

  • No Weekend Work | Supportive Team Culture | Regular Team Lunches

About The Company

Our client is a renowned international hoist manufacturing and distribution company with a rich history spanning nearly 30 years. Committed to delivering high-quality products that meet stringent Australian standards, they offer a diverse product range backed by exceptional customer service. With a strong customer-first mindset, they continuously optimise service delivery while fostering a collaborative and supportive team culture.

About The Opportunity

As a Service Co-Ordinator, you’ll manage and maintain after-sales service and support while coordinating field operations.

Key Responsibilities Include:

  • Planning and scheduling service, warranty, and installation jobs

  • Liaising with technicians, subcontractors, and internal teams

  • Accurately processing sales orders and customer payments

  • Handling incoming service and warranty calls/emails

  • Managing and updating the daily service schedule

  • Entering service data and preparing job quotes

About You

We’re looking for someone who thrives in a fast-paced, customer-focused environment. You’ll need:

  • Minimum 2 years’ experience in a similar role

  • Ability to multitask, prioritise, and meet deadlines

  • Strong customer service and communication skills

  • Proficiency in Microsoft Office and data entry systems

  • Knowledge of automotive equipment or servicing (desirable)

  • Familiarity with Melbourne and surrounding suburbs (advantageous)

What’s In It For You?

  • Join A Supportive, Close-Knit Team That Values Collaboration

  • Stable Monday To Friday Hours With No Weekend Work Required

  • Full Training And Support To Set You Up For Success From Day One

  • Grow Your Career In A Stable, Expanding Business That Invests In Its People

  • Regular Team Lunches And Events To Celebrate Wins And Build Camaraderie

Apply Today And Don’t Miss Out On This Exciting Opportunity With Our Client!

Applications open to:

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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.