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Mars Recruitment

Call Centre Officer

Call Centre & Customer Service

Posted 14/03/2026
Closes 28/03/2026

Mulgrave, 3170, Melbourne, Victoria

Casual

Not specified

  • Customer Service/Collections Officer casual contract for 3 months with view to extend
  • Full-time hours
  • $38-40/h + super
  • Immediate start
  • SE suburbs


Our client in the financial services industry is looking for a Collections Officer for a 3-month casual contract with an immediate start available.

About the role:

  • Collections calls to clients and administrative support to the wider team
  • Work with customers regarding financial assistance and hardship
  • Ensure all work queues, inboxes and administration requirements are processed in a timely manner
  • Supporting Collections team to ensure timely payment of outstanding debts

What we're looking for:

  • Excellent time management skills, with a proven ability to manage competing priorities
  • Someone with high-volume call centre experience
  • Proven ability to remain calm in challenging situations
  • Ability to remain sensitive and courteous to customers
  • Previous experience in collections or call centre from a financial services industry

If you're interested, please APPLY through the ad immediately. Only shortlisted candidates will be contacted.

Applications open to:

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