The Role

If you enjoy being organised, staying busy and keeping things running smoothly, this role might be exactly what you're looking for.

At Star Glass, the front office is the control centre of the business. Every job starts there.

Customers call with enquiries. Quotes need to be prepared. Jobs need to be entered correctly so the factory can produce the glass accurately. When the office runs well, the whole business runs well.

That’s where you come in.

We’re looking for someone who takes pride in keeping things organised, accurate and moving forward, even when multiple things are happening at once.

This isn’t a quiet reception role. It’s a hands-on role in a busy trade office where you’ll play an important part in keeping jobs moving from enquiry through to completion.

What You'll Be Doing

Your day will involve a mix of customer communication and office administration.

You will be responsible for:

• Answering incoming phone calls and helping customers with enquiries
• Responding to email and website enquiries
• Preparing quotes for customers
• Entering jobs and work orders into our system
• Processing invoices
• Ensuring job information is accurate before it reaches production
• Communicating with customers about job progress
• General office administration

While the work itself is not technically complex, accuracy is extremely important, and attention to detail matters.

The Environment

Star Glass is a busy trade office, and multiple things are happening at once.

The right person will be comfortable:

• Managing phone calls, emails and admin at the same time
• Handling interruptions throughout the day
• Following things up when information is missing
• Keeping work organised and moving forward
• Taking ownership of their role

If you enjoy staying busy and being relied upon by your team, you’ll likely enjoy this role.

You’ll Probably Enjoy This Role If

• You like being organised and keeping things running smoothly
• You enjoy staying busy rather than waiting for work to come to you
• You take pride in getting the details right
• You like working in a practical, fast-moving environment
• You enjoy being relied upon by your team

This role is often well suited to people who have worked in trade offices, construction administration, manufacturing, logistics, or small businesses where they were responsible for multiple things at once.

Experience in glazing is helpful but not required.

The Role Offers

• Full-time stable role in a growing company
• $70,000 salary + super
• Supportive team environment
• Opportunity to take real ownership of front-of-house operations
• Dandenong South location

How to Apply

Please apply with your resume and a short introduction telling us about your experience.

To help us identify applicants who pay attention to detail, please include the words “Star Glass CSR” at the top of your application.