Posted 15/03/2026
Closes 29/03/2026
Ringwood, 3134, Melbourne, Victoria
Full time
Not specified
We are currently seeking a friendly, organised, and professional Service Receptionist to join our busy Service Department. This is a key customer-facing role where you will be the first point of contact for our valued clients.
About the Role
As our Service Receptionist, you will support the service team by ensuring customers receive a smooth and positive experience from the moment they call.
Key Responsibilities
Greet and assist customers over the phone
Schedule and confirm service appointments
Liaise with service advisors
Manage customer enquiries and direct them to the appropriate team member
Maintain accurate customer records and bookings
Provide exceptional customer service at all times
About You
Previous reception or customer service experience (automotive experience is an advantage but not essential)
Strong communication and interpersonal skills
Excellent organisational and multitasking abilities
Professional presentation and a positive attitude
Ability to work in a fast-paced environment
Good computer and administrative skills
What We Offer
Supportive and friendly team environment
Ongoing training and development
Competitive salary
Opportunity to grow within a well-established dealership
If you enjoy working with people and thrive in a fast-paced environment, we would love to hear from you.