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OneMD

Customer Service and Logistics Associate

Call Centre & Customer Service

Posted 27/05/2026
Closes 10/06/2026

Cheltenham, 3192, Melbourne, Victoria

Full time

Not specified

What's in it for you?

·      A multinational with a great culture, a small, experienced team and great perks

·      A rewarding 9-5 with an impact on patient outcomes

·      A varied Customer Service role where you won’t be stuck at a desk all day

The Company

Our client is a global MedTech company that has been at the forefront of infection prevention, dedicated solely to halting the transmission of microbes across environments, objects and individuals.

An opportunity for a Customer Service and Inventory Officer has opened up with their close-knit Melbourne-based team based out of their Cheltenham office.

The Role

This permanent, full-time, office-based role is perfect for someone looking for a fulfilling 9-5 Customer Service & Inventory position where you can contribute to positive patient experiences in hospitals, clinics and private surgical practices.

Responsibilities include:

  • Processing orders received by email and phone

  • Responding to customer enquiries

  • Management of the sales team’s demo stock

  • Sales reporting

  • Picking and Packing of orders

  • Liaising with couriers

  • Additional administration duties as required

About You

  • You have some Customer Service experience and have great verbal and written communication skills

  • You have great attention to detail and thrive when working in a culture of accountability

  • You’re looking for a stable 9-5 role in a friendly team environment with great training and support

  • You want to work for an organisation that values you and offers additional perks and rewards

If you’re excited to join a patient-focused company with a friendly culture, get in touch.

Applications open to:

R

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