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ideal fasteners

Customer Service Manager

Call Centre & Customer Service

Posted 27/05/2026
Closes 10/06/2026

Keysborough, 3173, Melbourne, Victoria

Full time

Not specified

We are seeking an experienced Customer Service Manager to lead our team based in our National Head Office located in Keysborough.

In this role you will be responsible for ensuring our customers continue to receive the highly professional level of customer service they are accustomed to. This role requires a hands-on approach working with your team to achieve successful outcomes.

Previous experience in the management of a customer service team within the building products supply industry is considered essential.

You will have excellent communication skills and strong leadership skills with the ability to build positive relationships with your team, customers and all internal departments. You will be proactive and have a solution-based approach to be able to handle customer enquiries/issues professionally and efficiently.

On offer is an opportunity to join a market leading company located in our newly constructed National Head Office/Distribution Centre with easy access from Eastlink. Salary package is negotiable based on experience.

So if you’re an experienced leader looking for your next opportunity, apply online now – we’d love to hear from you.

Applications open to:

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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.