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hume doors and timber

Internal Estimator/Customer Service Clerk

Call Centre & Customer Service

Posted 13/06/2026
Closes 27/06/2026

Campbellfield, 3061, Melbourne, Victoria

Full time

Not specified

Doors, frames and manufacturing excellence sit at the heart of who we are. Every door we craft, every product we design, every product we move and every step forward we take is guided by a relentless commitment to quality and innovation. It’s this pursuit of perfection that has shaped our reputation and continues to drive us today.

The Hume Group remains proudly 100% Australian‑owned and family‑run, a legacy built on the values that matter most: family, trust, respect, teamwork, great engineering, and safe, reliable manufacturing. These principles aren’t just part of our history; they define the way we work and the products we stand behind.

We are seeking a highly motivated person to join our Estimating/Customer Service team. This role is vital to our success.

You will be a member of a supportive team with ongoing training and exposure to a variety of opportunities to support your development.

The role will involve various activities such as:

  • Handling customer enquiries via telephone, email & showroom

  • Estimating and Quoting

  • Entering orders

  • Data Entry

  • General Clerical Duties

Skills & Attributes needed

  • Building Industry knowledge is an advantage but not essential

  • Experience reading house plans, door schedules and technical drawings is an advantage but not essential

  • A thirst to learn and a proactive nature

  • Willing to participate in factory training to help improve product knowledge

  • "Can do" attitude

  • Excellent communication

  • Problem solving and good decision making

  • Able to work autonomously and as part of a team

  • Understanding and appreciation of deadlines and time management

  • Comfortable and professional telephone manner

  • Intermediate knowledge of Windows and Microsoft Office

To be successful in this role you will be energetic, motivated & eager to learn

 Working Hours:  7.30 am - 4.00 pm 

Applications open to:

© 2026 Philled Pty Ltd. All rights reserved.

We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.