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garry and warren smith group

KIA Service Advisor

Call Centre & Customer Service

Posted 17/06/2026
Closes 01/07/2026

Springvale, 3171, Melbourne, Victoria

Full time

Not specified

Join the GWS Automotive Group as a Service Advisor at GWS Kia!

Are you looking for a fulfilling career in Automotive? Look no further than the GWS Automotive Group, where automotive excellence is our specialty!

GWS Kia are seeking a dedicated Service Advisor.

As the primary point of contact for our service customers, your responsibilities will include:

·         Delivering exceptional customer service by managing customer needs and expectations, ensuring an outstanding customer experience.

·         Coordinating with the service team to ensure timely servicing and delivery of customer vehicles, with clear explanations of all work performed.

The ideal candidate will possess:

·         Minimum 3 years of experience in a similar role.

·         High standards of professionalism and personal presentation.

·         Excellent communication skills, with a friendly and personable demeanour.

·         Self-motivation and strong organisational abilities.

·         Proficiency in computer use.

·         Ability to thrive in a team environment and work effectively in a fast-paced setting.

·         Valid Victorian Drivers Licence.

We offer the successful applicant:

·         Competitive remuneration package and factory-backed training.

·         Benefits of joining a fourth-generation, family-owned business.

·         Stable work environment with a team of loyal, long-term staff.

·         Industry-leading mentoring and support from qualified specialists.

·         Ongoing training and development opportunities.

·         Onsite parking availability.

This role presents an excellent opportunity to work with professional management and represent our esteemed vehicle brands. If you have the requisite experience and enthusiasm to join our team, apply today!

Employer questions

Your application will include the following questions:

  • How many years' experience do you have as a service adviser?

  • Do you have a current Australian driver's licence?

  • Do you have customer service experience?

Apply now through seek!!

Applications open to:

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