12-Month fixed term role with possible extensionWork for an Australian HRD Employer of Choice winner for 10 years in a row!Flexible working Ready to step into a high-impact role with one of Australia’s leading IT services providers? Join a fast-paced Licensing team where your support keeps government and enterprise customers running smoothly. What You’ll Be Doing Be the go-to for customer enquiries, supporting licensing sales and admin functionsManage inbound requests, including quoting, order processing, and issue resolutionWork closely with Account Managers and vendors to deliver seamless outcomesSpot upsell opportunities and maximise vendor promotionsKeep systems up to date and produce accurate customer reportsBuild strong, lasting relationships with customers and stakeholders What You’ll BringExperience in customer service, sales support, or IT licensingConfident communicator with a proactive, customer-first mindsetStrong problem-solving and negotiation skillsHigh attention to detail and confidence working across systemsA team-oriented approach with the ability to thrive in a busy environmentExposure to IT licensing programs or partner tools (advantageous) Who is Data#3? Listed in 1997, Data#3 is now an ASX200 listed company reporting gross sales of $3 Billion in 2025 financial year. Headquartered in Brisbane with more than 1,400 employees, it has facilities across 12 locations in Australia and Fiji.Voted HRD's Employer of Choice for the last 10 years, Data#3's culture is built on five core values; Honesty, Excellence, Agility, Respect, and Teamwork (HEART) and these values are integral to the way Data#3 works internally and externally with our customer. Please note that Data#3 will request as part of the recruitment process, reference checks and verification of your right to work in Australia. You may also be required to undertake background checks and police checks for security clearance pertaining to specific job requirements. REF: KISH113914