• Excellent opportunity within Swinburne Edge
• Full-time, fixed-term position until March 2028 at our Hawthorn campus
• HEW Level 6 + 17% super and attractive staff benefits

About the Role 
Swinburne University of Technology is seeking a highly organised and customer-focused Project Coordinator to play a key role in supporting the student experience within Swinburne Edge. This position is ideal for someone who thrives in a fast-paced environment and is motivated by delivering high-quality administrative and student-centred outcomes.

In this role, you will manage the end-to-end student journey, including enrolments, data management, assessment coordination, reporting, and ongoing student and client communications. You will ensure all processes are delivered accurately and compliantly, in line with ASQA requirements and state-based funding regulations across Victoria and Tasmania, helping Swinburne meet its regulatory and quality obligations.

Working closely with the Manager, Operations (Shared Services) and in partnership with the Swinburne Edge team, you will provide consistent, timely, and high-quality administrative support to students, clients, and internal stakeholders. You will regularly handle a high volume of enrolments and enquiries, making strong organisational skills, attention to detail, and a commitment to outstanding customer service essential to success in this role.

Based primarily at Swinburne’s Hawthorn campus, this role offers the opportunity to engage with a broad range of stakeholders across the University, with occasional travel to other campuses as required.

This is a great opportunity for a proactive and detail-driven administrator who enjoys supporting learners, building strong working relationships, and contributing to a dynamic education environment.

About You
To be suitable for this role you will need to have experience in the below key accountabilities: 

• Demonstrate a high-level knowledge of ASQA regulations and State Legislation.
• Substantial experience working within an RTO.
• Demonstrated experience and ability to conduct internal audits on students’ files.
• Demonstrated, relevant experience in the provision of high quality administrative and support services within a demanding, client focused environment.
• Demonstrated outstanding customer service skills with a willingness to go out of their way to ensure that the customer is satisfied.

 
Qualifications
Completion of a Degree with relevant experience; or extensive experience and specialist expertise or broad knowledge in technical or administration fields; or an equivalent combination of relevant experience and/or education/training.

About Swinburne University of Technology 
Swinburne’s strategy draws upon our understanding of future challenges as we choose to build Swinburne as the prototype of a new and different university - one that is truly of Technology, of Innovation and of Entrepreneurship. Our Ad Astra strategy is the cornerstone of this bold ambition, positioning us to lead globally in technology-driven education and research through a differentiated university proposition that creates transformative solutions, empowers learners, and partners with industry to thrive in an ever-changing world.

What We Offer You

• Work your way with flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle. 
• Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers.
• Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions.

Want to learn more? Head over to our benefits page.

To Apply 
Please submit your CV and cover letter addressing the Key Selection Criteria and your suitability for this position.  

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on ***************@swin.edu.au

Applications Close: 5pm, Wednesday 25th March 2026

Diversity, Equity and Inclusion
Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process. For Reasonable Adjustment requests, including accessible formats for the PD, application form or any other document, please contact ***@swin.edu.au or call +61 3 9214 3550.

Please note the above number and DCR email address are for disability or reasonable adjustments queries only. General enquiries about the role can be sent to ***************@swin.edu.au (general enquiries will not be answered by phone).As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.  

As a Circle Back Initiative Employer, we commit to responding to every applicant.

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