Posted 15/03/2026
Closes 29/03/2026
East Melbourne, 3002, Melbourne, Victoria
Full time
Not specified
About Index Wealth
Index Wealth provides financial advice services with a focus on superannuation
investments, retirement planning and personal insurance advice, supporting clients
through a structured advice process from research and strategy through to advice
presentation, implementation and ongoing guidance.
Index Wealth is presently seeking Quality Auditors with a demonstrated
background in the financial planning industry to strengthen our advice delivery
quality assurance program, focusing on documentation accuracy, workflow controls,
and continuous improvement across our end-to-end advice support operations.
Key tasks and responsibilities
1. Audit and review existing workflows around advice delivery on client files,
including discovery documentation, strategy research support, Statements of
Advice (SOAs), Records of Advice (ROAs).
2. Assess the quality and consistency of advice documentation relating to
superannuation and investment recommendations, personal insurance
strategies and tax minimisation support
3. Review and verify that supporting evidence, file notes and records are
documented appropriately across all company related documents, identifying
departures from established procedures and standards.
4. Analyse operational workflows, templates, checklists and procedures across
advice support functions and propose consistent improvements.
5. Provide recommendations to improve internal compliance against industry
standards and advise management on risk control protocol gaps.
6. Support implementation of approved improvements by updating process
documentation, refining checklists and guidance materials
7. Provide coaching and feedback to team members to uplift documentation
quality, strengthen quality control practices and improve adherence to internal
processes.
8. Monitor corrective actions arising from audit findings, track remediation
progress, and conduct follow-up reviews to confirm effectiveness of
improvements.
9. Collaborate with leadership and cross-functional teams to document any
variations from established procedure to ensure Index Wealth’s compliance
under AFSL licensing obligations.
Qualifications and experience
10. Bachelor degree or higher qualification
11. Minimum 1 year experience in quality auditing, process improvement,
compliance review or a related role.
12. Strong analytical, report-writing and communication skills.
Desirable
13. Experience in financial services, wealth management or a regulated advisory
environment.
14. Familiarity with AFSL compliance obligations and ASIC regulatory
frameworks.
How to apply
Please submit your resume and a brief cover letter outlining your relevant experience
Job Type: Full-time
Pay: $95,000.00 – $105,000.00 per year
Work Location: In person