Are you an enthusiastic, customer-focused leader ready to make a real impact in a vibrant community setting?

This is an exciting opportunity to lead a dedicated team, deliver contemporary library experiences, and contribute to a service that connects, inspires, and supports our community every day.

A little bit about the role

Our six libraries are thriving community spaces and in 2024/25 there were more than:

• 2 million loans

• 970,000 visits

• 38,000 program attendees

• 81,000 enquiries

As Branch Lead, you’ll oversee the day-to-day operations of Camberwell Library, ensuring services continue to meet the diverse and evolving needs of the Boroondara community.

This is a fast-paced and rewarding leadership role where you will:

• Deliver contemporary library services that support recreation, culture, education, and access to information

• Lead, support, and develop staff to foster a collaborative and high-performing team culture

• Build strong internal and external partnerships and community networks

• Contribute to strategic projects and continuous service improvements

• Champion community engagement and lifelong learning initiatives

• Support innovative digital and customer service experiences

A little bit about you

You’re an experienced people leader who is passionate about libraries, community-focused services and creating positive customer experiences. You will bring:

• Strong leadership and team management skills

• A collaborative and positive approach to staff development

• A commitment to innovation and continuous improvement

• Excellent relationship-building and community engagement skills

• Experience delivering high-quality customer services

• Library experience is highly desirable, but not essential

Why join us?

At Boroondara Library Service, you’ll be part of a service that makes a genuine difference in the community every day. You’ll work alongside passionate colleagues, contribute to meaningful programs and initiatives, and help create welcoming spaces where people can connect, learn, and grow.

Employment Requirements

• Tertiary qualification in library and information science or relevant experience, is advantageous.

• National Police Record Check and valid Working with Children Clearance required.

How to Apply

If you’re ready to lead a busy, community-focused library and help shape exceptional customer experiences, we’d love to hear from you.

To express interest in this opportunity please do so online via the ‘Apply’ button by 11:59pm Tuesday 30 June 2026.

All applications must be made via the online portal; no applications direct to the hiring manager will be considered. Please indicate which role/s you are applying for in your cover letter.
 
For any further information please refer to the position description, or contact Aileen Carter during business hours on (03) 9278 4*** for a confidential discussion.

If you want to know more about the benefits of working for the City of Boroondara, please visit our Careers Website.
  

Council recognises the benefits of a diverse workforce for its employees and customers.  To ensure equity of access to employment opportunities, Council encourages applications from underrepresented groups including people who are from an Aboriginal and Torres Strait Islander background, people from different ages, abilities, gender identities, sexual orientation and cultural backgrounds. If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.
 
Applicants must have the right to work in Australia. Council is a child safe organisation and as such, some applicants may be required to hold a Working with Children Clearance. Additionally, some applicants may also be required to undergo a National Criminal History check and/or medical check as per the requirements of the role.