We are seeking a highly organised and proactive Administration Assistant to join our growing team. Working closely with the Managing Director, you will play a key role in ensuring smooth day‑to‑day operations, supporting our therapists, and providing an exceptional experience for clients and referrers. This is a casual role with strong potential to transition into a permanent position.

About the Role

• Manage appointment scheduling using our practice management software

• Respond to phone and email enquiries professionally

• Support client intake, document processing, and waitlist management

• Liaise with referrers and coordinate new client onboarding

• Maintain accurate client records and communication logs

• Coordinate team calendars and provide general admin support

• Work collaboratively with the Senior Receptionist

• Review and update admin procedures as needed

• Identify opportunities to improve client and staff experience

• Handle confidential information with discretion and integrity

About You

• Minimum 2 years’ admin experience (NDIS or healthcare preferred)

• Strong organisational and multitasking skills

• Excellent attention to detail and confident computer skills

• Warm, professional communicator—both written and verbal

• Team‑focused, reliable, and able to work independently

• Understanding of NDIS, HCP, Medicare, DVA or private health funding (advantageous)

Why Join Us?

• Be part of a team making a meaningful impact

• Supportive workplace that values growth and development

• Competitive pay based on experience

• Opportunity to expand your role as the organisation grows

Please note: Only shortlisted applicants will be contacted.