Northern Physio is a rapidly growing Physiotherapy clinic in the Northern suburbs of Melbourne. Our patient base is expanding, and we require a dedicated receptionist to join our friendly team.

This role involves providing administrative and reception support to our physiotherapy practice. As the first point of contact for our patients, you will play a vital role in delivering exceptional customer service and ensuring the smooth running of our clinic.

You will handle front desk reception tasks, such as:

- Delivering a warm and welcoming experience to all patients, ensuring every visit is positive and memorable.

- Answering phone calls, managing bookings, cancellations, and follow-ups to maintain a seamless clinic flow.

-Handling payments and generating invoices.

- Ascertain adequate knowledge and understanding of our clinic’s practice management system to process all appointments and invoices.

- Accurately handling patient records, communications and other essential administrative tasks.

- Ensuring the Reception and waiting area is kept clean and tidy at all times.