Receive and process customer orders accurately and in a timely manner.

Verify product details, pricing, availability, and delivery requirements.

Enter orders into the ERP or order management system.

Coordinate order confirmations with the sales team and customers.

Check stock on hand before confirming orders.

Monitor inventory levels of solar equipment and components.

Liaise with warehouse or logistics teams to confirm stock movements.

Flag low-stock items and assist with replenishment planning.

Assist with regular stock counts and reconciliation of discrepancies.

Create and issue customer invoices based on confirmed orders and deliveries.

Ensure invoices match pricing agreements, purchase orders, and delivery records.

Send invoices to customers and maintain billing records.

Follow up with finance team regarding billing corrections or adjustments.

Work closely with sales, warehouse, procurement, and finance teams.

Communicate order status, delays, or stock issues to relevant stakeholders.

Support customers with order updates and basic operational queries.

Maintain accurate records of orders, invoices, and inventory transactions.

Assist in preparing daily or weekly operational reports.

Support audit and compliance requirements through proper documentation.

Experience in operations, order processing, logistics, or administration.

Familiarity with inventory systems, ERP platforms, or order management software

Understanding of invoicing, billing, and basic accounting processes.

Experience in wholesale, distribution, electrical, or renewable energy industries preferred.

High attention to detail and accuracy in data entry.

Strong organizational and multitasking abilities.

Good communication skills across internal teams and customers.

Ability to work under pressure in a fast-paced environment.

Problem-solving mindset, especially around stock and order issues.

Basic financial literacy and understanding of invoicing processes.

Experience in solar, electrical wholesale, or technical product distribution.

Exposure to logistics coordination or warehouse operations.

Experience working with stock-heavy environments and SKU-based systems