About the role

We are looking for an experienced Casual Medical Receptionist to join our team. This role is for someone who have desire to help people, have a friendly and approachable manner, and be able to deliver the best possible care to our patients.

 This is a great opportunity for someone who enjoys working in healthcare environment and takes pride in delivering exceptional patient service and administrative support.

Join in well-established general practice where you’ll be valued for your professionalism, patient focus and ability to keep administration duties running smoothly.

Key responsibilities 

·         Welcome patients in a warm, professional and friendly manner

·         Manage appointment bookings and diary coordination

·         Respond to patient enquiries over the phone and in person

·         Answering phone calls, addressing inquiries, and routing calls

·         Responding to and actioning emails and faxes.

·         Managing patient registration and maintaining accurate patient records

·         Coordinating with healthcare providers and assisting with various administrative tasks.

·         Handling billings and processing payments.

·         Preparing consulting rooms and the clinic for the day.

·         Perform general administrative duties

·         Ensure the reception area is organised, professional and presentable at all times

About you

To be successful in this role, you will have:

·         A minimum of 12 months experience in General Practice Medical Reception

·         Excellent communication and interpersonal skills

·         A strong customer service focus and professional manner

·         High attention to detail with strong organisational and multitasking skills

·         Proficiency in Microsoft Office and medical practice software

·         Experience using Best Practice, Cubiko Or Medical Directory will be highly regarded

·         Flexibility to work casual shifts and occasional evening or weekend work

·         A friendly, empathetic and team-oriented approach

What we offer

At our Medical Centre we pride ourselves on creating a supportive and collaborative team environment. We offer remuneration in accordance with the relevant award, including opportunities for penalty rates due to our weekend operating hours on Saturdays and Sundays. There is also the opportunity to work across multiple sites, providing variety and flexibility in the role. In addition, we promote a healthy work-life balance.

About us

Our Medical Centre is a well-established and busy general practice committed to delivering high-quality, patient-centered care. We are proud to provide a welcoming and inclusive environment for both our patients and our team.

If you are an experienced medical receptionist looking for a casual opportunity within a professional and supportive practice, we would love to hear from you.

Apply now to join our team.