Company description:

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Job description:

We are currently seeking applications from suitably experienced clerks who are interested in joining our Community Access Clerical Team.

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne's rapidly growing outer north.

Services are provided through our six main campuses:

Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn and Mernda Community Hospitals Centres and Kilmore District Hospital. In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park, Mernda and Coburg.

About the Role:

The Community Access Service is Northern Health's central point of access and intake for the Community programs.

The service plays a vital role in managing incoming referrals for the Health Independence Programs, Commonwealth Home Support Program, National Disability Insurance Scheme and some of the Outpatient Specialist Clinics.

Applicants wishing to work full-time (40hrs per week) or part-time (3-4 days per week) will be considered.

To be successful in this role you will have:

• Prior experience as a clerical officer preferably in a healthcare setting.
• Working knowledge of the Microsoft Office suite of programs and specifically excel.
• Proven ability to work as part of a team and provide accurate, timely and responsive administrative support.
• Demonstrated high level of skill in typing speed and accuracy.
• Demonstrated ability to maintain a courteous and friendly customer focused manner when communicating with patients/carers, staff, referrers, visitors and the general public

Next Steps . . .

If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts.

For further details, please contact: Melissa Williams, Community Access Clinical Leader via: 03 9495 3***, alternatively, please refer to the Position Description for additional information.

Applications close on Wednesday 1 July 2026

Shortlisting will commence immediately for this vacancy. If an appropriate candidate is sourced, the advertising may close early, thus we advise you to apply right away.

We offer:

We offer a range of benefits to support and reward staff both personally and professionally, which includes:

· Health and Wellbeing programs, including our ‘Thrive' program

· Flexibility in the workplace and extra leave options and support

· An inclusive and culturally safe space

· State of the art facilities and campus partnerships

· A commitment to ongoing professional development through our ‘Learning Labs'

· Access to salary packaging, EAP and our online library

For a glimpse of life at NH, click here.

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.

All employees of Northern Health must comply with the health service's Staff Health / Workforce Immunisation procedure (as amended from time to time) together with any relevant State Government and Departmental directives. This requires all employees to be vaccinated for various diseases such as, but not limited to influenza.