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Private Advertiser

Hospitality Operations Manager

Hospitality & Tourism

Posted 06/03/2026
Closes 20/03/2026

Narre Warren, 3805, Melbourne, Victoria

Full time

Not specified

This is a hands-on leadership role where you'll be responsible for the day-to-day operations of the restaurant, delivering outstanding customer experiences, and developing a high-performing team.

If you thrive under pressure, love being on the floor, and have a passion for hospitality, we want to hear from you.

What You'll Be Doing

  • Leading, coaching, and motivating a team of crew members and supervisors to deliver consistent, high-quality service

  • Managing daily restaurant operations including opening and closing procedures, stock control, cash handling, and compliance

  • Driving sales performance and labour efficiency against set KPIs and budgets

  • Maintaining food safety, hygiene, and WHS standards at all times

  • Handling customer feedback and resolving complaints with professionalism and care

  • Supporting recruitment, onboarding, and ongoing training of team members

  • Reporting on operational performance and identifying areas for continuous improvement

What We're Looking For

  • Proven experience in a Restaurant Manager role within a QSR or high-volume hospitality environment

  • Strong people leadership skills with the ability to motivate and develop a diverse team

  • A genuine passion for delivering exceptional customer service

  • Sound understanding of food safety standards and compliance requirements

  • Excellent time management and the ability to juggle competing priorities in a fast-paced setting

  • Strong communication and problem-solving skills

  • Flexibility to work a rotating roster including early mornings, evenings, and weekends

Applications open to:

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