Company Description

At Pullman, we celebrate the transformative power of progress — thriving on the art of seeing the familiar in new ways. Here, diverse perspectives collide to spark creativity, and fresh possibilities unfold.

Perfectly positioned on the edge of Fitzroy Gardens and just moments from the MCG, Pullman Melbourne on the Park stands as one of the city’s most iconic hotels, renowned for its legacy of delivering first-class experiences to business travellers, curious explorers, and passionate sports fans alike.

Job Description

As a Housekeeping Supervisor,  you will play a key leadership role in ensuring our property is presented to the highest standard of cleanliness, organisation, and guest readiness. You will support the Executive Housekeeper with a focus on achieving high standards of cleanliness for guest rooms, public areas, back of house areas and supporting in guiding the housekeeping team. 

your responsibilities will include (but not limited to): 

• Assist in the daily checking of designated team member areas to maintain standards. 
• Inspect public areas to ensure they meet the hotel’s cleanliness and maintenance standards. 
• Train, mentor, and support housekeeping team members to ensure consistency and productivity.
• Handle guest requests and concerns related to housekeeping services.
• Ensure the efficient use of cleaning supplies and equipment.
• Report and follow up on maintenance issues to ensure quick resolution.
• Ensure adherence to hotel policies, hygiene procedures, and safe work practices.
• Collaborate with other departments to ensure smooth operations and guest satisfaction.

Qualifications

The ideal candidate will possess the following skills and experience:

• Proven experience in a similar high-paced role.
• Strong leadership attributes.
• Clear communication to lead and develop the Housekeeping Team.
• Positive stakeholder management with the ability to collaborate with multiple departments.
• A solutions-focused individual with a strategic mindset and the ability to think proactively.
• Excellent attention to detail and delivery of quality.
• Problem solving skills to ensure the day runs smoothly.

Additional Information

• Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.

• Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.

• Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.