QDMS Solutions is a rapidly growing international SaaS solutions industry leader, providing information management solutions for the construction and engineering industry. We provide a suite of products that help clients deliver their projects faster and within budget.

In our first 20 years we have earned a reputation based on our ability to meet and exceed the needs of the sectors we serve. QDMS, our solution, has now been deployed in thousands of projects around the world.

With further exciting enhancements to our product offering being launched throughout 2014, this is a great time to join the team.

To support our rapid growth we are seeking an experienced Client Solutions Manager with construction industry experience, focused on supporting project information management solutions. Placed within the account management and business development team based in our Melbourne head office, the key duties of this role include:

• Consulting with clients and assessing their use of the system in line with their project information management requirements.
• Understanding how clients conduct their business and projects and how the system can increase team efficiency by providing streamlined processes and reports.
• Communicating effectively with Project Managers and decision‑makers on construction projects.
• Delivering tailored demonstrations that convey the benefits of the solution most aligned with the client’s requirements.
• Supporting BDMs to manage day‑to‑day client relations and understand the benefits of the solution that is implemented.
• Identifying and analysing issues and driving forward their resolution.
• Enhancing the client’s experience and establishing ways to exceed delivery expectations.
• Assisting BDMs in the sales process.

Manage allocated Client Accounts to allow for repeat business and bring experience from within the project back into the sales process.

• Solid experience in the construction industry.
• A go‑getter who is passionate about delivering solutions to clients and respecting timely resolution of issues.
• An interest in software and presenting its benefits to clients.
• Excellent communication skills with proven ability to communicate at all levels.
• A self‑starter, motivated and tenacious in building relationships and pursuing opportunities.

To apply please submit your resume with a cover letter addressing the key selection criteria outlined above to .

Document Control
Document Management Software
Document Controller
Revision Control Software
Training
Consulting QDMS
QVDMS
QMS Suite 14, 70 Albert Road
South Melbourne
VIC 3205 Australia
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