Company Description

Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition with rotating art exhibitions and is immersed in the city’s thriving arts and entertainment scene.

PROPERTY DETAILS

• 5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts
• 363 rooms with breathtaking views over Melbourne
• Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience
• Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant
• Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Job Description

We are seeking dedicated, detail-oriented, and professional Housekeeping Attendant to join our prestigious 5-star luxury hotel. If you take pride in delivering exceptional standards of cleanliness and guest service, we would love to hear from you.

As a Housekeeping Attendant, you will play a vital role in creating an outstanding guest experience by ensuring guest rooms, suites, and public areas are maintained to the highest luxury standards.

Key Responsibilities

• Clean and service guest rooms and suites to 5-star standards.
• Change bed linens, replenish amenities, and maintain room presentation.
• Ensure all guest requests are handled promptly and professionally.
• Report maintenance issues and lost property according to hotel procedures.
• Follow health, safety, and hygiene standards at all times.
• Work collaboratively with the housekeeping team and other hotel departments.

Qualifications

- Previous Housekeeping experience is an asset
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organizational skills and time management

Additional Information

Benefits and Perks:

Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

We offer our Heartists:

• Build a career with the largest hotel group in the Pacific
• Central accessible location in Melbourne's CBD
• Laundered uniforms
• Complimentary hotel stay package for your work anniversary
• Worldwide employee and family and friends benefits at Accor Hotels