PICKLEHOLIC is hiring a Casual/Temporary Front Desk Staff role in Clayton, VIC. Apply now to be part of our team.

Requirements for this role:

• Flexible hours available
• 1 year of relevant work experience required for this role

Front Desk Staff

Location: Pickleholic, Clayton

Employment Type: Casual

• Attention: Please do not call the venue about job applications. We handle recruitment through back of house managers only.

PICKLEHOLIC is looking for a friendly and reliable casual front desk staff member to join our team.

This is a great role for someone who enjoys meeting people, being around sport, and helping create a fun and welcoming environment for our pickleball community.

What You’ll Be Doing:

• Welcome customers and help them check in.

• Answer phone calls, emails, and booking enquiries.

• Take bookings and payments through Playbypoint and Square.

• Help keep the venue clean, organised, and ready for customers.

• Run social plays, tournaments, and events.

• Support customers with basic questions about bookings, equipment, and the pro-shop.

• Promote good sportsmanship, good vibes, and a great customer experience.

What We’re Looking For:

• Minimum 1 year of customer service experience.

• Friendly, positive, and easy to talk to.

• Reliable, punctual, and willing to help.

• Clean, sporty, and presentable.

• Willing to learn basic pickleball rules, venue procedures, and booking systems.

• Available for casual shifts, including evenings and weekends.

Strong Advantage:

• Knowledge of pickleball or experience playing pickleball.

• Previous experience in a sports centre, front desk, retail, or hospitality role.

Staff Benefits:

• Flexible working hours.

• Easy parking.

• Easy and enjoyable work environment.

• Free Pickleholic uniform.

• Free equipment hire for training.

• Daily staff amenities.

• Free play during off-peak hours.

• Free social play and tournament entry.

• Free entry to professional tournaments when representing the Pickleholic team.

• Discount on private training with coaches.

Notes: Applicants with video response will be prioritised and accessed first.