Our client is a leading transit-packaging provider with a proud tradition of offering a range of innovative and effective products and solutions to our customers globally. Currently seeking a confident and customer-focused Internal Sales Officer to join a dynamic team. This role is ideal for someone who thrives in a fast-paced environment, enjoys building client relationships, and is passionate about delivering exceptional service.

Job Description:

Reporting to the Sales Manager, the Internal Sales Officer provides both internal and external customers with the day-to-day operational support surrounding orders, product information, pricing and associated customer service enquiries.

With an underling objective to achieve and exceed individual sales targets, the Internal Sales Officer will proactively manage an existing portfolio of customers and proactively drive sales initiatives to ensure sales targets are achieved.

Key Responsibilities

• Handle inbound and outbound sales enquiries
• Provide day-to-day operational support including order processing, product information, pricing, and general customer service
• Contact existing clients to identify new sales opportunities
• Respond to customer queries via phone and email
• Solve problems efficiently and professionally

Skills & Experience

• Strong phone presence and confidence in verbal communication
• Excellent written communication for email correspondence
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Good interpersonal skills and a team-oriented attitude
• Previous experience in internal sales or customer service preferred

Experience

• Relevant sales experience – technical related B2B account management (highly desirable)
• Minimum 1 year in a customer service or internal sales environment

Computer Skills

• Proficient in MS Office, Intermediate excel

Communication & Language Proficiency

• Strong written and verbal communication skills
• Ability to communicate articulately and efficiently with others

Core Competencies/Skill/Any other attribute relevant to the role

• Strong interpersonal skills and assertiveness
• Well-spoken, excellent active listening skills
• Motivated and energetic personality
• Commitment to ethical behavior with a vow to adhere to organization’s policies

START DATE ASAP, Smart Casual Attire with closed shoes, Secure Staff Carpark provided

Job Types: Full-time, Casual

Pay: $33.70 per hour

Ability to commute/relocate:

• Truganina VIC: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Proficient in MS Office & Excel

Experience:

• B2B sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person