About Us

Boorndawan Willam Aboriginal Healing Service (BWAHS) is the lead Aboriginal‑specific family violence service for the Eastern Metropolitan Region of Melbourne. Established in 2006 and transitioning to an independent Aboriginal Community Controlled Organisation in 2019, BWAHS delivers trauma‑informed, culturally grounded responses to individuals and families experiencing or at risk of family violence.

Located in Bayswater and Lilydale Victoria, we continue to maintain our footprint and presence in this area as the only Aboriginal family violence service in the eastern metropolitan area. Our engagement and support for our communities’ healing journey are vital and is underpinned and guided directly by culture. 

 Services include:

• Intensive Case Management.

• Integrated Child & Family Services

• Alcohol & Other Drugs Support.

• Deadly Tomorrows (AFVITH).

• Therapeutic Services for women, children, young people, families

• Therapeutic group programs.

• Services within The Orange Door.

POSITION SUMMARY

Full Time

Reporting to the Executive Officer, Corporate Services, the Human Resources (HR) Advisor, is responsible for providing sound people and culture advice and support management and employees in all things HR.

This role acts as a key link between staff and the broader HR team to manage recruitment, employee relations, performance, training, payroll and time sheet management, learning and development and compliance, ensuring HR practices support business objectives and foster a positive workplace culture.

The role will support the implementation of approved BWAHS policies, handle day-to-day HR queries and resolve workplace issues.

KEY AREAS OF RESPONSIBILITY

Recruitment & Onboarding

• Coordinate end‑to‑end recruitment: advertising, shortlisting, interviews, and selection support.

• Advise managers on fair and compliant recruitment, selection, and induction practices.

• Manage onboarding and induction processes.

HR Operations & Administration

• Maintain accurate employee records, personnel files, and update HR information systems.

• Respond to routine HR enquiries using relevant legislation, awards, and internal policies.

• Assist with HR reporting, workforce data analysis, and preparation of documentation.

Employee Relations & Performance

• Provide day‑to‑day HR advice on workplace policies, procedures, and employment conditions.

• Support managers with performance reviews, improvement plans, and disciplinary processes. 

Policy, Compliance & Continuous Improvement

• Assist in developing, implementing, and reviewing HR policies and procedures.

• Monitor legislative and best‑practice changes and ensure implementation.

• Contribute to HR projects and continuous improvement initiatives.

Learning, Development & Engagement

• Support training and development activities, including identifying skills gaps.

• Contribute to employee engagement initiatives and a positive workplace culture.

Workplace Health & Safety

• Assist with WHS compliance, incident reporting, and coordination with relevant stakeholders.

KEY SELECTION CRITERIA

1.       Employee Relations & Case Management

• Proven experience managing end‑to‑end employee relations matters, including performance management, misconduct investigations, and grievances.

• Highly developed mediation skills to resolve interpersonal conflicts and support a harmonious workplace.

2.       Legislation, Compliance & Industrial Relations

• Demonstrated ability to interpret and apply industrial frameworks (e.g., the Fair Work Act) to resolve complex workplace issues.

• Experience developing, reviewing, and implementing HR policies and procedures to ensure compliance and alignment with organisational culture.

3.       HR Advisory & Leadership Support

• Ability to provide practical, professional HR advice to managers and senior leaders on sensitive people matters with discretion and confidentiality.

KEY ATTRIBUTES FOR ALL EMPLOYEES

• Commitment to BWAHS Vision, Mission, Values and Principles.

• Capacity for self-assessment, reflection and emotional intelligence.

• Ethical and culturally aware practice.

• Strong communication and collaborative skills.

• Accountability and adherence to professional standards.

• Compliance with Workplace Health & Safety and Privacy requirements.

CONDITION OF EMPLOYMENT

It is a condition of employment that BWAHS be provided with the following:

• Current Victorian Driver’s License 

• Current Working with Children’s Check 

• Undertake National Police Check 

Application Process

• To be considered for the position all applicants must include a resume and a cover letter addressing all the Key Selection Criteria.

• Applicants will be short listed and may be interviewed upon receipt of application, and the position may be filled before the closing date 7 April 2026.

Please contact Georgia Hooper at *********@bwahs.com.au for further information or a copy of the position description.