About Us

NJM Group is a respected Australian-owned company with over 32 years of industry experience delivering specialist security, safety, and infrastructure solutions across Australia. Through our Australian Bollards division, we supply and install a wide range of bollards, hostile vehicle mitigation (HVM) systems, perimeter security products, access control solutions, and customised steel fabrication.

As our business continues to grow, we are seeking a motivated and customer-focused Internal Sales Representative to join our professional and friendly team.

About the Role

This is a dynamic sales-focused role supporting customers, builders, contractors, facility managers, architects, security consultants, and commercial clients across Australia. You will be responsible for managing enquiries, preparing quotations, following up opportunities, and assisting customers throughout the sales process.

The role offers exposure to a broad range of specialised security and infrastructure products, with ongoing support and training provided to develop your product knowledge and sales expertise.

Key Responsibilities

• Managing inbound sales enquiries via phone, email, and website

• Preparing quotations and proposals for customers

• Following up quotations and sales opportunities to maximise conversion rates

• Reviewing project opportunities through EstimateOne and other tender platforms

• Assisting with tender submissions and project pricing

• Processing sales orders and coordinating with internal departments

• Building and maintaining strong relationships with customers, builders, contractors, consultants, and suppliers

• Providing product recommendations and technical information to customers

• Maintaining accurate customer and sales records

• Supporting the Business Development and Project Sales teams

About You

• Previous experience in Internal Sales, Sales Support, Customer Service, Estimating, or a similar role

• Experience using EstimateOne is highly desirable

• Experience within the construction, building products, security, manufacturing, steel fabrication, or infrastructure industries will be highly regarded

• Strong communication, negotiation, and relationship-building skills

• Excellent organisational and time management abilities

• Ability to manage multiple enquiries and projects simultaneously

• High attention to detail and strong administrative skills

• Proficient in Microsoft Office and CRM systems

• Self-motivated with a positive and proactive attitude

• Mandarin-speaking applicants will be highly regarded

Why Join NJM Group?

• Join a growing Australian company with over 32 years of proven success

• Work with innovative security and infrastructure products

• Be involved in major commercial, government, industrial, and infrastructure projects

• Supportive team environment with ongoing training and development

• Long-term career growth opportunities within a specialised industry

If you are a driven sales professional who enjoys building relationships, generating opportunities, and helping customers find the right solutions, we would love to hear from you.

Apply now and become part of the NJM Group team.