Join a team that values collaboration, integrity and innovation Full time, ongoing opportunity based at Riversdale Depot, Camberwell $76,517 - $82,466 excl super, plus monthly RDO About Boroondara The City of Boroondara is a vibrant, diverse and community‑focused municipality committed to delivering high‑quality services to its residents. Guided by our vision of a sustainable and inclusive community, we work together to place our customers at the centre of everything we do. Our values—Customer, Integrity, Collaborate, Innovate, Respect and Own It—inform how we work and lead. About the Role We are seeking a dedicated and organised Business Support Officer – Waste Operations to join our Facilities, Waste and Infrastructure department. Based at the Riversdale Depot, this role supports the Waste Operations Coordinator and broader team to ensure that our waste services are delivered to a consistently high standard. You will work closely with colleagues across the organisation and liaise with community members, contractors, suppliers and government stakeholders. Key Responsibilities In this role, you will oversee a range of business support and administrative functions for the Waste Operations team. This includes managing customer enquiries, maintaining corporate data and documentation, coordinating meetings, providing recruitment admin support , supporting purchasing activities and contributing to continuous improvement initiatives. You will also play a key role in the allocation and management of customer requests, ensuring timely and accurate communication and resolution. The position requires confident use of corporate systems, strong attention to detail and a proactive approach to process improvement. About You You bring experience in office administration, business support or customer service roles, along with highly developed communication and interpersonal skills. You are adaptable, solution‑focused and able to work both autonomously and within a team environment. Your proficiency with digital systems and your ability to prepare accurate documentation, correspondence and reports will support your success in this role. You thrive in a busy environment, manage competing priorities effectively and demonstrate a genuine commitment to enhancing the customer experience. If you would like to know more about the role, please refer to the Employment Requirements Applicants must hold unrestricted working rights in Australia, and those progressing through the selection process will need to complete a National Police Record Check, a Working with Children Check and relevant pre‑employment medical assessments. How to Apply Please submit your application online via the ‘Apply’ button by 11.59pm, Sunday 15 March 2026. All applications must be made via the online portal; no applications direct to the hiring manager or from recruitment agencies will be considered. For a confidential discussion about this position, please contact Shaun Martin , Manager, Facilities, Waste & Infrastructure on 0429 555 463 during business hours or [email protected]. I f you wa nt to know more about the benefits of working for the City of Boroondara, please visit our careers website The City of Boroondara is committed to providing systems that are accessible to as many people as possible. We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on (03) 9278 4401 or to allow us to help in any way we can. Council recognises the benefits of a diverse workforce for its employees and customers. To ensure equity of access to employment opportunities, Council encourages applications from underrepresented groups including people who are from an Aboriginal and Torres Strait Islander background, people from different ages, abilities, gender identities, sexual orientation and cultural backgrounds. If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance. Council is a child safe organisation and as such, some positions may require the incumbent to hold a Working with Children Check. Working together We are currently undertaking an exciting project that will see a transformation in the way we work and the way we serve our customers. Implementation of the Transforming Boroondara Program will provide a customer centric model of service delivery that includes technological innovation, process improvement and business system renewal - we value your input and look forward to our journey ahead. #S-DNI