About Turck Australia

Turck Australia is a leading provider of industrial automation solutions, specialising in sensor technology, fieldbus systems and industrial communication. As a subsidiary of the global Turck Group, we have a strong reputation for innovation, quality and customer service. Our mission is to help our clients improve efficiency, productivity and safety through the application of cutting-edge technology.

About the Role
We are seeking a motivated Inside Sales Technical Representative to join our team. This role is responsible for supporting customers and the external sales team by providing technical product advice, preparing quotations and managing sales enquiries. You will play a key role in ensuring customers receive accurate information, timely responses and a high level of service.

Working closely with sales and operations, you will help drive sales growth and ensure a seamless customer experience from enquiry to order fulfilment.

Key Responsibilities

• Provide technical support and product guidance to customers

• Respond to customer enquiries via phone and email

• Prepare quotations and follow up on sales opportunities

• Process customer orders and ensure accurate documentation

• Support the external sales team with technical and commercial enquiries

• Liaise with internal teams regarding product availability and delivery timelines

• Maintain accurate customer information within CRM/ERP systems

• Build strong relationships with customers and internal stakeholders

About You

• Experience in inside sales, technical sales or customer support

• Strong communication and problem-solving skills

• Ability to understand and explain technical products

• Highly organised with strong attention to detail

• Proficient with CRM/ERP systems and Microsoft Office

• Customer-focused with a proactive attitude