Job Task Analysis - Compliance & Amenity Administration Step into a rewarding role with us and make a difference with the Business Support teamPermanent full-time positionHybrid work options available $74,303 - $79,054 per annum plus superannuation (dependent on experience)Cheltenham location onsite parking and close to public transportation About The Role We are seeking an Administration Officer to join the Business Support team working with the Compliance and Amenity Department. Reporting To The Administration Coordinator, Your Role Is To Be an integral part of the Compliance and Amenity Department with the primary function to ensure a customer centric service is provided to all community members and staff within the OrganisationEnsure accurate and timely coordination of information into and out of the department, as the position works with employees at all levels across CouncilProvide administrative support to the department as a whole, including the word processing, filing and maintenance of records, processing registrations and renewals, issuing of permits, bookings and distribution of correspondence to the departmentInput accurate records of customer service requests electronically using Council database system (currently Pathway) – this includes the allocation of requests to areas and in urgent/emergency cases, direct to an area Officer for immediate actionMaintain accurate electronic records using Council’s records management system (currently HPE Content Manager) Your Skills And Experience We are looking for someone with: Background or qualification in administrationExperience using a customer relation management system, use of Pathway and Content Management would be desirableHave excellent communication and time management skills The right candidate will be able to demonstrate the City of Kingston’s values of We make a difference ǀ We show care and respect ǀ We take pride in our work ǀ We are better together Don’t meet every single requirement for this role? At Kingston Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn’t perfectly align to the criteria we encourage you to submit your application. How To Apply To learn more about this role, please view the full Position Description on our Careers website If you are interested in this opportunity, please submit your resume and a cover letter outlining your experience and how it relates to the role. To apply, please click the ‘Apply’ button. All applications must be submitted online through our careers portal. Please note that we do not accept applications or inquiries from recruitment agencies Enquiries For any inquiries about the position, please contact Krystal Alexandru, Administration Support Coordinator at [email protected] To be considered for this role, applicants must have the legal right to work in Australia. For any reasonable adjustments or access needs during the application or interview process, please contact the Hiring Manager or email us at [email protected] About Kingston Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations. We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne's CBD. We employ over 1,600 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children's services, sport and recreation, health, parks and gardens, planning, arts and management. Why you’ll love working for us? At Kingston Council, We Believe In Fostering An Inclusive Workplace Where Everyone Feels Valued. We Support Diversity And Encourage Applications From Persons Of All Backgrounds. Here Are Some Reasons Why You Might Love Working With Us Hybrid work options – average 2 days working from home (or pro rata)Flexible Work Options, including remote and work flexible work hoursLearning and development opportunities through professional development programsAccess to accrued day off every four weeks (Full time employees only)Salary PackagingPurchase leave optionsCareer development opportunities,Study/development assistanceDiscounted gym memberships16 weeks paid parental leave for both primary and partner carersEmployee Assistance Programs (EAP)Social club eventsClose to Public transportFree Onsite parking For further information visit our website Join our team - City of Kingston Kingston City Council is an equal opportunity employer, committed to reconciliation and being a child safe organisation. We are dedicated to attracting, retaining, and developing people of all genders, ethnicities, sexual orientations, abilities, and ages. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. We support adjustments throughout the recruitment and selection process, as well as during employment.