At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

• Seeking proven leadership experience gained in a complex environment
• Lead the provision of advice and resolution as ‘first point of call'
• Senior Executive appointment SES1 $232,790 - $298,488 total renumeration package

• Lead CSD's modernisation of its arrangements for the delivery of corporate services delivery ensuring all documentation, including Standard Operating Procedures (SOPs), training materials and advice to customers in relation to the service are current, regularly reviewed, and fit for purpose and implement consistent tools for capturing, allocating and monitoring of support requests.

• Lead the unit's input into the annual process to define service levels in the DJCS Corporate Services Service Agreement and associated reporting and analysis activities.

• Lead continuous improvement of the processes undertaken by teams across the branch and wider division.
• Contribute to the wider leadership of the corporate service arrangement, connecting with staff across ETS, policy owners in other parts of CSD and in client divisions to understand departments' requirements and maximise the value obtained from their collective investments in corporate services and associated systems

• Provide expert advice to executive level stakeholders in customer departments on changes to policies, strategies, processes, frameworks and potential investments relating to all services delivered by ETS.

• Significant knowledge of and experience in defining, costing, measuring and reporting on services that including the management of systems and specific technology used by customer organisations.

• Significant knowledge and ability to influence the design the frameworks and processes used in Victorian Government organisations for the management of Information Systems and Technology.

• Strong ability to understand, and then simplify and explain to others, complex concepts and processes associated with corporate processes such as those involved in financial management, procurement, human resource management and document/records management

• Tertiary qualifications in fields related to business management, human resource management, financial management and/or technology is highly desirable.

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