About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Benefits

• Parental Leave: Primary 14 weeks pay and secondary 2 weeks pay
• Flexible Working Arrangements: 3 days in office/2 days working from Home
• Salary Sacrificing and Novated lease
• Private healthcare cover, discounted car hire and other retail discounts

Why Join Us?

• Shape the future of Toll’s technology landscape, driving a multi-dimensional strategy that includes cloud and IT utility models.
• Work with cutting-edge technologies and industry experts to design and implement solutions that keep us ahead of the curve.
• Partner with business mentors and IT teams to deliver value-driven solutions, while mentoring and developing internal talent.

About the Role

The Marketing Technology Consultant is a hands-on MarTech specialist sitting at the intersection of Marketing, Sales and Technology. You will own end-to-end campaign execution, marketing automation, CRM integration and digital platform performance, enabling a streamlined, data-driven marketing operating model that drives pipeline growth, customer engagement and digital experience optimisation across Toll’s corporate functions.

A day in the life of a Marketing Technology Consultant at Toll Group

• Design, deliver and optimise integrated, multi-channel marketing campaigns aligned to growth objectives, managing planning, editorial calendars, approvals, assets, landing pages and collateral with internal teams and external agencies.
• Configure and optimise marketing automation platforms (Salesforce Marketing Cloud, Account Engagement/Pardot, HubSpot), including lead scoring, segmentation, lifecycle programs and consent management.
• Own CRM integration with Salesforce, ensuring lead flow integrity, accurate campaign attribution, ABM alignment and close partnership with Sales and Sales Operations.
• Act as Product Owner for toll.com and associated digital properties, managing the roadmap, backlog, CMS governance, user access, publishing standards and delivery with IT and web development partners.
• Drive SEO strategy, technical SEO, website performance optimisation, WCAG accessibility compliance, privacy, security standards and third‑party integrations (forms, analytics, tracking tools).
• Build dashboards and reports (Salesforce, Power BI), conduct campaign analysis, A/B testing, ROI and pipeline reporting, manage MarTech vendors and identify new technologies including AI‑driven personalisation and intent data platforms.

Qualifications

• Bachelor’s degree in Marketing, Business, Digital Technology or a related discipline.
• Salesforce Marketing Cloud and/or Salesforce Account Engagement (Pardot) certification (desirable).
• HubSpot Marketing Certification (desirable).
• Google Analytics certification or equivalent analytics qualification (desirable).
• Demonstrated ability to work effectively across multiple time zones when required.
• Eligibility to work in Australia and operate in a hybrid working environment.

Skills & Experience

• Advanced capability across marketing automation, CRM and the Salesforce ecosystem, translating commercial objectives into scalable technical marketing solutions.
• Strong multi-channel campaign management experience, including asset development, workflow governance and performance optimisation.
• Hands-on experience managing enterprise CMS platforms such as Drupal or WordPress, with strong digital governance and product ownership capability.
• Data analysis and reporting expertise using tools such as Salesforce dashboards and Power BI to demonstrate ROI, conversion and pipeline contribution.
• Proven SEO, digital performance optimisation and web compliance knowledge, including accessibility, privacy and security standards.
• Strong stakeholder engagement, project and vendor management skills in complex, matrixed environments