Permanent part time, 2 days (15.2 hours) per weekBand 5 - Salary $84,614 - $96,563 (pro rata) + 12% SuperannuationCivic Centre, Doncaster An exciting professional development opportunity to utilise your skills, and experience to assist with the management of claims and litigation, in a flexible work environment that is compatible with your preferred working days. Utilise your advanced customer engagement skills to effectively liaise with customers and stakeholdersBe a go-to team member to progress and investigate Council claims including litigation mattersExperience the variety of different claim scenarios, working across a busy risk and assurance practiceEnjoy a collaborative and supportive team environment Manningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and home care, it is our focus to ensure that Manningham remains a liveable and harmonious place to reside, work and visit. We provide challenging and rewarding employment and development opportunities for innovative, passionate, and driven people. We have a positive and friendly working environment, and we offer our employees a range of benefits, including flexible work options, opportunities for career development, and health and wellbeing initiatives. About The Role Inquisitive and with a high level of attention to detail, you will play an important role as pat of the Risk and Assurance team by assisting with the management of claims which are brought against the Council, Reporting to the Risk and Assurance Coordinator, you will prepare correspondence related to claims made by law firms and members of the public, liaise with Council’s external advisors on progressing claims or litigation, and collate relevant documentation to support the assessment or resolution of the litigation or claims. The Litigation and Claims Officer will utilise their established administrative skills together with a foundational knowledge of legal processes to help drive an efficient claims and litigation practice. Skills And Experience Ability to quickly develop an understanding of the role and function of Council in responding to litigation or claims for compensationDemonstrated communication, customer service and/or administration support skills.A relationship builder of collaborative working teams.Ability to analyse claims made, request and synthesise relevant information from Council departments, prepare recommendations for resolution of claims having regard to external advice, Council policy and established principles of claims managementA high level of attention to detail to produce high quality work including external correspondence.Strong computer skills (including Microsoft Teams and Office 365). How To Apply Click APPLY to submit your up to date CV and cover letter addressing the key requirements of the role. For a confidential discussion please contact Samrat Chaudhury, Risk and Assurance Coordinator, on 9210 9289. For all other enquiries regarding the recruitment process, please email [email protected] or visit http://www.manningham.vic.gov.au/work-for-us Applications close on Wednesday 25 March 2026 at 11:00pm. Council recognises the benefits of a diverse workforce for its employees and customers. Don’t meet every requirement for this role? Studies have shown women and those of underrepresented groups are less likely to apply for roles unless they meet all the criteria. We recognise that different experiences make for great community outcomes. If your experience doesn’t perfectly align with the selection criteria, but you’re excited about this role and keen to work at Manningham Council, we encourage you to apply now. To ensure equity of access to employment opportunities, Council encourages applications from underrepresented groups including people who are from an Aboriginal and Torres Strait Islander background, people from different ages, abilities, gender identities, sexual orientation and cultural backgrounds. Manningham Council have a number of policies and practices to help support our staff, including a Working from Home policy, flexible work practices and an IT infrastructure to support various communication methods when working remotely. If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance. Manningham Council is a child safe organisation and, as such, applicants may be required to hold a Working with Children Check.