Practice Manager – The Blood Unit, Haematology & Oncology Group (Malvern)

We are a team of dedicated Haematologists and Oncologists working within a large, reputable private hospital in Malvern. Our practice is well-established, cohesive, and highly respected for providing exceptional care to our patients.

We are now seeking our next Practice Manager – a motivated and experienced leader to guide our exceptional administrative and clinical support team into the next chapter.

About the Role:
As Practice Manager, you will oversee the day-to-day operations of a busy, complex and dynamic specialist practice. You will work closely with a team of 7 administrative assistants, 9 haematologists, a nurse, and an oncologist to ensure smooth, efficient, and patient-focused service delivery.

Key Responsibilities:

·         Oversee practice operations, including workflow, staff management, systems optimisation and resource allocation

·         Manage HR processes including recruitment, onboarding, and performance management

·         Handle payroll, basic bookkeeping, and financial reporting

·         Maintain and troubleshoot Practice Management Software (PMS) and IT systems

·         Coordinate Medicare and private billing processes

·         Oversee room utilisation, scheduling, and documentation

·         Ensure compliance with privacy and healthcare standards

·         Foster a positive, collaborative, and supportive team culture

About You:
You are an experienced and organised Practice Manager who thrives in a busy, professional environment. You are confident in leading a team, proactive in problem-solving, have excellent communication and interpersonal skills and high-level proficiency in IT.

Essential Skills & Experience:

·         Proven experience in medical practice management (preferably in a specialist or hospital setting)

·         Proficiency in PMS (Zedmed), HR, payroll (Xero) Medicare billing, and general administration

·         Strong financial acumen and attention to detail

·         Strong IT background to support and implement future projects

·         Excellent written and verbal communication skills

·         A hands-on approach with the ability to support and motivate others

·         Process driven approach to improve systems

What We Offer:

·         A supportive and collaborative work environment

·         The opportunity to lead an established, efficient, and respected team

·         Competitive remuneration commensurate with experience

·         Full-time position based in Malvern

·         Located close to public transport, paid parking available.

·         Warm and welcoming team.

If you’re ready to take the next step in your career and lead a passionate team delivering outstanding patient care, we’d love to hear from you.