Position Description: Part-time/ Full-time
Dental Practice Manager
Practice Overview

• Establishment: Shibata Dental is a premier, patient-centric clinic in Camberwell with over 20 years of service excellence.  We have a strong footprint both within the locality and especially in the Japanese Community. 

• Core Philosophy: We maintain a personalised approach to dental care, fostering long-term community relationships and high clinical standards.

Primary Responsibilities

• Strategic Leadership: Direct the front desk and clinical support teams while overseeing comprehensive daily operations.

• Operational Excellence: Drive patient retention through strong recall and communication processes.

• Performance Management: Monitor KPIs, deliver executive reporting, and manage human resources, including recruitment and onboarding.  Manage recruitment, onboarding, and staff development.

• Administrative Oversight: Ensure regulatory compliance, coordinate rostering, and manage patient retention protocols.

• Develop social media presence of practice.

• Drive patient retention through strong recall and communication processes.

Candidate Requirements

• Experience: Demonstrated background in dental practice management, preferably within multi-chair facilities.

• Technical Proficiency: Advanced knowledge of scheduling, financial tracking, and practice management software (Exact, Sidexis, DS Core, Xero)

• Soft Skills: Exceptional leadership capabilities, emotional intelligence, and a professional, mature demeanor.  Someone who holds people accountable with warmth and consistency

Remuneration & Benefits

• Compensation: Salary will be commensurate with years of experience and skill set.

• Be part of a caring team and community!

Application Process

Qualified candidates are invited to submit their applications via Seek.