We are Röhlig. Since 1852.

For more than 170 years, Röhlig has mastered the growing complexity of global freight forwarding. By combining the professional competence of a large enterprise with a family-owned company’s virtues and values, we have successfully asserted ourselves on the logistics market. Based on our global network, we create tailor-made solutions to improve our clients’ logistics processes.

Our National Brokerage team is currently looking for a licensed Customs Broker to join our team based in Tullamarine.

Responsibilities

• Prepare and lodge Import Customs Entries for all transport modes

• Ensure accurate calculations of Customs Duties and Taxes 

• Attend to all queries and impediments raised by the ABF  

• DAFF AEP and COL’s processing 

• Process Tariff Advices, Refunds and Drawbacks

• Consult and inform clients on all ABF and DAFF related matters

• Keep up to date with current ABF and DAFF industry changes and trends 

• Invoicing customers

• Liaise and support internal stakeholders to ensure quality customer experiences are maintained

• Active role in mentoring Classifiers, including providing transparent feedback on quality

• Support the services of our Custom Trade Consulting division

• Strive to achieve all set company and team Key Performance Indicators

Requirements

• Customs Brokers licence 

• DAFF, NCCC & AEPCOM Accreditation

• CPD and CBC compliant 

• Good communication and interpersonal skills, with the ability to communicate effectively both verbally and in writing

• Customer service driven attitude with the ability to find efficient solutions for the customer

• Excellent attention to detail, interpersonal, organisational, planning and time management skills

• A can do attitude with passion, dedication and commitment to providing customer service excellence

What you can expect

An autonomous and supportive environment with flexible arrangements available for a mix of office and home working. Working at Röhlig means to live internationally, every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, paid birthday leave, discretionary bonus scheme, considerable opportunities for personal development and long-term career planning provide the basis for your success.

We look forward to meeting you!