Queens Traffic is a rapidly growing traffic management company supporting major civil, construction and infrastructure projects across Melbourne and surrounding areas.

With a fleet of over 40 Traffic Vehicles and more than 130 traffic controllers, we are continuing to expand and are looking for an experienced Operations Coordinator to join our operations team.

This role plays a critical part in the day-to-day coordination of our workforce and projects, ensuring crews are scheduled efficiently and works are delivered smoothly for our clients.

We are looking for someone who has strong experience in scheduling or operations coordination, ideally within traffic management or civil construction, who thrives in a fast-paced environment and is ready to grow alongside a company that is continuing to scale.

This role would suit someone who is looking to grow within a business where many opportunities are becoming available as Queens continues to expand and evolve.

The Role

This is a hands-on operational role heavily focused on scheduling and coordination.

Working closely with the Operational Team and reporting directly to the General Manager, you will be responsible for coordinating daily traffic operations across multiple projects.

Key responsibilities include:

• Coordinating daily bookings and scheduling of traffic control crews across multiple projects

• Managing last-minute changes, crew movements and operational adjustments

• Maintaining job information and updates within scheduling systems such as Traffio

• Communicating daily job details to field staff including locations, start times and requirements

• Acting as a key point of contact for clients regarding bookings and operational updates

• Supporting supervisors and traffic controllers to ensure works run smoothly

• Maintaining workforce compliance including inductions, licences and ticket tracking

• Conducting site audits and supporting internal training and compliance processes

• Coordinating vehicles, signage and equipment for daily works

• Participating in a week-on / week-off after-hours on-call roster

About You

We are looking for someone who:

• Has experience in scheduling, rostering or operational coordination

• Ideally has experience within traffic management or civil construction

• Has strong organisational skills and attention to detail

• Is confident communicating with crews, supervisors and clients

• Can manage multiple priorities in a fast-paced environment

• Has a proactive mindset and enjoys problem solving

• Holds a current Victorian Driver’s Licence

• Traffic management qualifications (TMI1 / TMI2) or industry experience are highly regarded

What We Offer

• Competitive salary package based on experience

• Company vehicle provided for work use

• Key operational role within a rapidly growing company

• Work closely with leadership and be part of key operational decisions

• Clear operational structure and leadership support

• Supportive team culture where people are valued

• Stable pipeline of civil and infrastructure projects

• Ongoing training and development opportunities

• Exposure to major civil and infrastructure projects

• Genuine career growth opportunities as Queens continues to expand

• Opportunity to grow into senior operational or management roles

• Structured after-hours roster to support work-life balance