ABOUT THE COMPANY As a global business with offices across the eastern seaboard and the Melbourne team based in Tullamarine, our client delivers real-time status updates and reports, ensuring clear and detailed shipment transparency. ABOUT THE ROLE Our client wants to add an experienced Senior Import Operator to their Melbourne team. With a focus on Ocean (supporting Air), the position will be responsible for all operations, including dealing with customers, costing, invoicing and transport. Experience managing all aspects of Import operations within freight forwarding is imperative. DUTIES • Coordinate and monitor order management from origin through to POD/Invoicing • Become the single point of contact for clients • Ensure SOPs are implemented and followed by internal and external stakeholders • Ability to work with CW1 in a paperless environment SKILLS AND EXPERIENCE • 5+ years in an Import Operations position within a freight forwarder • Exposure to operating on CW1 • Demonstrated ability to create, quote, cost, invoice, and provide status updates • Previous experience working closely with customers, building relationships is ideal COMPANY CULTURE As part of a small local team within a large global forwarder, this role offers not just a job, but a career. With the business on a growth trajectory, there are ample opportunities for long-term career progression. BENEFITS • Opportunity for long-term progression working closely with the Branch Manager • Office based with flexibility and ongoing training • Tullamarine location ABOUT US Veritas Recruitment recruits across multiple verticals with industry-specific recruiters servicing a range of clients. Our divisions include Freight & Logistics, Senior Accounting & Finance, Accounting Support, Business Support and Technical & Operational positions. To find out more about Veritas and our team, visit www.veritasrecruitment.com.au THE CONSULTANT Michael has built a career in freight and logistics spanning over 20 years. Starting in 2003, he gained hands-on experience across Import Operations, Cartage, and Customs, developing a strong foundation in the industry. APPLY ONLINE Please click the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion, please contact Michael Fisicaro on 0403 151 084.