Operations Administrator

Position: Operations Administrator
Location: Clayton
Employment Type: Full-time

About the Role

We are seeking an experienced and proactive Operations Administrator to oversee the day‑to‑day and assist with operational functions of our roofing business. This role is critical in ensuring efficient scheduling, safety compliance, and strong customer satisfaction across all projects in the Greater Melbourne Area.

The Operations Administrator will manage the day-to-day schedule of our wages team and our subcontractors, coordinate logistics and in addition support the marketing team where needed.

Key Responsibilities
Operational Administrator

• Oversee daily project scheduling, ensuring all projects are delivered on time

• Liaise with our clients to get the jobs done daily

• Plan and coordinate procurement, equipment, and materials with suppliers.

• Work with the marketing team with over flow of tasks

• A willingness to learn social media marketing

Customer & Stakeholder Management

• Communicate with clients regarding project updates, changes, and completion timelines

• Resolve customer concerns promptly and professionally.

• Work closely with insurance partners, builders, and property managers where applicable.

Quality Assurance & Safety

• Ensure compliance with Victorian OHS regulations, WorkSafe requirements, and industry standards.

• Implement and maintain site‑safety protocols and risk‑control measures.

Skills & Experience Required

• Excellent organisational and problem‑solving skills.

• Strong communication and customer‑service abilities.

• Knowledge of QBCC codes and WorkSafe OHS requirements (Desirable)

• Willingness to learn marketing tools such as Canva

• A team first attitude is a must

What We Offer

• Competitive salary package with performance bonuses.

• Supportive leadership and a strong team environment.

• Opportunities for growth within an expanding Melbourne roofing business.

• Stability and long-term career prospects

No overseas applicants will be considered.